Another licence.
Another add-on.
Paying for tools you barely use, or upgrading just to unlock one missing feature? We map the tools, dependencies and costs before proposing what to replace or connect.
BESPOKE CRMs / PORTALS / BUSINESS SYSTEMS
A CRM built
around you.
Paying for software.
Still working around it?
Your business has its own way of working. We design and develop custom CRMs around your customers, team and processes, so the work and the information can stay together.
Independent studio / Launceston, Tasmania.
Work directly with the person designing and building your system.
NSTA / PROVIDER PORTAL DEMOSAMPLE DATA
From course discovery to a shared enrolment workspace.
Explore the website & portalYOUR PEOPLE → YOUR PROCESS → YOUR CRM
When the software stops fitting01 / THE GAPS BETWEEN THE TOOLS
The subscription works.
Does the software?
If your team still needs spreadsheets, inboxes and workarounds to finish the job, there may be a better fit. These are the problems we start by understanding.
Another licence.
The same details.
Entered twice.
Copying information, chasing updates and checking different places can become part of the job. A shared record and an agreed workflow can reduce those handovers.
Your process.
Someone else’s template.
Custom fields only go so far. We can design the records, permissions, screens and stages around the tasks your team actually needs to complete.
02 / WHAT COULD YOUR SYSTEM CONNECT?
Follow the work.
Keep the context.
A CRM can do more than store contacts. Explore an illustrative workflow, then move a sample through its stages. Your system would be shaped around your team.
ILLUSTRATIVE WORKFLOW / SAMPLE DATA
An enquiry with a next step.
Keep the customer, their request and the person following up in one shared record.
- A clear owner for every enquiry.
- History and useful details in one place.
- Visibility of what needs attention next.
YOUR SHARED WORKSPACEDEMO-001
SAMPLE CUSTOMER
New project enquiry
- Owner
- Unassigned
- Current stage
- Received
- 01Received
- 02Assigned
- 03In progress
- 04Follow-up
Try the next step. This demonstration stays in your browser.
03 / NSTA TASMANIA / WEBSITE & PROVIDER PORTAL
One public website.
A workspace behind it.
We built NSTA’s website and secure provider portal around course discovery, access and enrolment management. Explore the public website alongside an illustrative portal demo with fictional records.
NSTA / PROVIDER PORTAL DEMOExpand preview
Illustrative portal demonstration. All records are fictional; no live portal connection.
THE PUBLIC EXPERIENCE
Help visitors discover training, explore pathways and take the next step.
THE PROVIDER WORKSPACE
Bring enrolment information, document progress and the people involved into a role-based portal.
THE PRIVATE DETAILS
The portal previews are illustrative and use fictional sample records. No live portal content or connection is used.
04 / BUILT WITH YOU
Your workflow first.
The software follows.
You work directly with your designer and developer. Each stage gives us something concrete to review, from the first process map to the tasks your team will use every day.
Map the work.
Walk through the tools you use, your users, records, roles and handovers. Decide what needs fixing first.
You review
The workflow, priorities, scope, costs and delivery plan.
Make it usable.
Turn the agreed process into screens, permissions and working features. Refine the details with your team.
You review
The interface and the everyday tasks it needs to support.
Put it to work.
Check the agreed workflows and access, prepare your team and complete the handover and launch checks.
You receive
A walkthrough, documentation and an agreed plan for ongoing care.
05 / NEXUS / BESPOKE SOFTWARE
Build what you need.
Know what it costs.
Custom CRMs, portals and business systems are priced to scope. Your users, modules, workflows, integrations and data requirements shape the proposal.
Discuss your system01 / PROJECT BUILD
Priced to scope.
Scope, cost and timing agreed before the build begins. Build prices include GST (AUD).
02 / ONGOING CARE
From $50 / month.
The first 30 days are included. Required care starts from day 31, with the right plan agreed for your system.
03 / OTHER COSTS
The full picture.
Third-party services, licences and integrations are identified in scope. Future features and work outside scope are quoted separately.
A bespoke system is an investment in how your business works. Potential savings depend on your current tools, requirements and ongoing costs; we map that with you before proposing a build.
A few useful questions.
Can it work with the tools we already use? +
We start by mapping your existing tools and the connections you need. Integration depends on what each provider supports, with access, costs and limits checked during scoping.
Do we need a new website too? +
No. A bespoke CRM can work alongside your existing website. We also design custom websites and can scope enquiry forms or portal connections as part of the project.
What happens to our existing data? +
We review the data you need, its structure and export options. Any migration, cleanup and checks are agreed in your project scope before development begins.
Can we start with one part of the business? +
Yes. We can scope a focused first stage around the work that needs improving most, then plan further modules and features separately as your needs develop.
06 / LET’S TALK ABOUT THE WORKAROUNDS
What should your
software be doing?
Tell us what doesn’t fit, where the admin piles up, or how your team works today. You don’t need a finished brief.